Return & Refund Policy

At vakumar.net, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you may be eligible for a return or refund under the following conditions.

1. Eligibility for Returns

• Items must be unused, in original packaging, and in the same condition as received.

• Returns must be requested within [30] days of delivery.

• Proof of purchase (order number/receipt) is required.

2. Non-Returnable Items

The following items cannot be returned unless defective or damaged:

• Digital products (e.g., downloads, software).

• Personalized or custom-made items.

• Perishable goods (if applicable).

3. How to Initiate a Return

1. Contact our customer service at support@vakumar.us with your order details.

2. We will provide a Return Authorization (RMA) number and instructions.

3. Please ship the item(s) to the provided return address. Return shipping costs are the customer’s responsibility unless the return is due to our error.

4. Refund Process

• Once we receive and inspect your return, we will notify you of approval or rejection.

• Approved refunds will be processed to the original payment method within [7–10] business days.

• Shipping fees are non-refundable, except for defective/wrong items.

5. Exchanges

We only replace items if they are defective, damaged, or incorrect. Contact us immediately if this applies.

6. Damaged or Defective Items

If your item arrives damaged or defective, notify us within [7] days with photos as proof. We will arrange a free replacement or refund.

7. Questions?

For further assistance, contact:
📧 Email: support@vakumar.us
📞 Phone: [626-709-7525]