Warranty Information

Warranty Information

● 30-day money-back guarantee
If you are not fully satisfied with your purchase experience 
within 30 days, we are happy to help with a refund. For specific refund instructions, 
please refer to the refund and return policy.

● 5-year warranty for quality-related issues
If your product has a manufacturer defect, we 
would like to improve your experience by offering a replacement or full refund. For a 
minimum of 5 years after the purchase date, we promise to cover any manufacturer defects 
your product may have.

● Get extra warranty:
Thank you for your support product
Once you register your Vakumar, you will get the member-exclusive extended warranty benefit. The extended warranty period varies for different products, please refer to the manual.
(Note: The extended warranty benefit must be registered within 7 days of receiving the product; otherwise, the benefit will expire.)

Reminder:

● Please be sure to use your product as directed.

●This warranty only covers orders from authorized brand online stores and our official 
website. We are not responsible for any purchases from other distribution channels.

● This warranty extends only to personal use and does not extend to any product used for commercial use, rental use, or any other use for which the product is not 
intended.

 

DOES NOT apply to the following:

● Damage due to abuse, accident, alteration, misuse, tampering, or vandalism

● Improper or inadequate maintenance

● Damages in return transit

● Use unsupervised by children under 18 years of age.